Customer Service Extensive Experience
Chris Dalby Fire & Safety brings together over 120 years of Fire Protection Knowledge from within the industry.
Technical Support (Through suppliers)
Chris Dalby Fire & Safety will have the same level of support that you expect from the big companies like Chubb Fire, Protec and ADT.
24/7/365 Call Out Coverage
This is covered through a direct contact number. Chris Dalby Fire & Safety operate an nationwide call out system.
Local Accounts Department with One Point of Contact
Chris Dalby Fire & Safety Fire’s accounts department is located at their head office in Heysham (Lancashire). Each key account has an admin account manager who does everything with the account from processing orders to receiving payments.
Open Ended Supplier Listing
Chris Dalby Fire & Safety can provide the customer with the same equipment as its larger competitors.
All Engineers are of
This is to ensure the customer receives the highest level of service and advice on their system.
Tailor made Account/Invoicing Requirements
Due to Chris Dalby Fire & Safety's flexibility each account is tailored to suit the customer, whatever their requirements are.
Dedicated Account Manager
Chris Dalby Fire & Safety allocates each account to a Field Account Manager, who oversees the account.
Quickly Adaptable & Flexible Working
Chris Dalby Fire’s Account Managers are empowered to make decisions which gives fast reactions to customers’ problems.
Chris Dalby Fire & Safety has built all its processes and policies around the customers’ needs.
Chris Dalby Fire & Safety has been structured to keep costs to a minimum which enables us to pass the savings onto the customers. We also employ the best engineers, to enable us to complete work in the best possible time, reducing the cost to the customer.